Learn About Our Company
A Trusted Partner For All Your Technology Needs
Years of Experience
Expertise and Experience
Reliability and Availability
Scalability and Flexibility
Security and Compliance
Cost-Effectiveness and Value
Baywell opened its doors in 1997 focused on providing advanced computing solutions at an affordable price to businesses of all sizes and industries. We provide unparalleled expertise and experience in diverse computing technologies, ensuring reliable solutions that scale seamlessly with your growth. With a strong focus on cybersecurity and compliance (such as HIPAA, PCI DSS), we guarantee the utmost security for your data and operations while delivering cost-effective solutions that provide tangible value and a competitive edge. Partner with us to experience excellence in IT services, tailored to meet your evolving business needs and drive sustained success.
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ONE PRICE UNLIMITED SUPPORT
Complete IT Support Solutions
Tailored solutions for Your
IT & Cybersecurity Needs
At Baywell, we prioritize service excellence by putting our clients’ needs first and foremost. We believe in delivering value through tailored IT solutions that address your unique business challenges and goals. With our commitment to always providing the best possible solution, we ensure that your technology environment is optimized for success and growth.
Managed IT Support
Includes helpdesk, on-site support options, proactive monitoring, troubleshooting, and resolving IT issues to ensure smooth operations and minimal downtime for clients.
Cybersecurity Services
Cloud Services
Network Management
Managing and optimizing clients’ network infrastructure, including LAN/WAN setup, network security, VPN management, and network performance monitoring to ensure reliable connectivity and data transfer.
Data Backup and Disaster Recovery
Managed Endpoint Protection
Virtual CIO (vCIO) Services
Unified Communications / VoIP
Providing unified communications solutions, including VoIP telephony, video conferencing, messaging platforms, and collaboration tools to enhance communication and productivity across clients’ organizations.
Compliance and Regulatory Support
Assisting clients in meeting industry-specific compliance requirements (e.g., HIPAA, PCI DSS) through compliance assessments, policy development, and regulatory compliance monitoring.
Mobile Device Management (MDM)
Complete IT Support Services
Network and Data Protection, Unified Communications, Compliance and vCIO Services
Our tailored solutions ensure robust security measures, seamless communication platforms, adherence to regulatory requirements, and strategic IT consulting for businesses of all sizes. Trust Baywell’s Managed Services to safeguard your data, streamline communications, maintain compliance, and provide expert virtual CIO guidance for optimizing your IT infrastructure.
Enterprise Firewalls
Business Continuity
Zero Trust Network
Helpdesk Support
Zero Trust End Points
Cloud Services
Zero Trust Browsing
Unified Communications
Years in Business
Satisfied Clients
%
Clients Renew Their Annual Service Contract
Service Tickets Closed
Complete IT Support
Optimized IT Services for Your Needs
Baywell offers three tiers of services, tailored to meet the diverse needs of our clients, ranging from individual users and small businesses to larger organizations seeking extensive IT support, security, and strategic guidance. Each tier offers services that add value, align with your objectives, technological needs, and budget.
Looking for something unique? No worries. Reach out for a complimentary consultation. We’ll work with you to devise a custom solution that supports your success!
Starter Plan
Essential IT Support for Home Users and Small Businesses
$79/ Month / Device
NO ONBOARDING FEES
Managed Endpoint Security
Advanced Threat Monitoring
Essential Files Offsite Backup w/Up to 1TB Storage per Workstation
Windows Security Updates
3rd Party Software Updates
Google Workspace Support
Microsoft 365 Support
Cybersecurity Training
Unlimited Email/Phone/Remote Support – Monday through Friday (8AM to 5PM)
Business Plan
Comprehensive IT Solutions for Business Clients
$99/ Month / Device
NO ONBOARDING FEES
Everything in the Starter Plan
Vulnerability Management
Email Protection and Encryption
Zero Trust Endpoint Protection
Zero Trust Web Browsing
Backup and Disaster Recovery for Workstations and Servers
VPN Setup and Support
Quarterly Business Reviews
Microsoft Windows Server Support Optional
Managed Firewall and Access Points Optional
Cloud Workstations and Servers Hosting Optional
Mobile Device Management (MDM) Optional
VoIP/Unified Communications Services Optional
24/7 Server Monitoring and Support Available
Weekend Support Optional
Enterprise Plan
Strategic IT Consulting and Compliance Solutions – This Plan is Required for Cybersecurity Insurance Compliance
$149/ Month / Device
NO ONBOARDING FEES
Everything in the Business Plan
Compliance and Audit Solutions Tailored to Regulatory Requirements (e.g., PCI DSS, HIPAA).
Customized Technology Roadmaps Aligned with Business Objectives and Growth Initiatives
Dedicated Virtual Chief Information Officer (vCIO) Services for IT Strategy Development and Planning.
Weekend Support Included
Let’s Work together
Want to Experience Our Services First Hand? Get a Free 15-days Trial for Up to 5 Workstations Plus a Comprehensive Network Evaluation.
Experience the power of optimized IT solutions with our exclusive offer: a FREE 15-day trial coupled with a comprehensive network evaluation! Unlock unparalleled efficiency, security, and performance for your business without any commitments. Don’t miss this opportunity to revolutionize your IT infrastructure and take your business to new heights.
Act now to join hundreds of successful business owners who trust Baywell to protect their operations, secure their data, and optimize their performance. But hurry – our tailored solutions are in high demand, and we only take on a limited number of Clients each month to maintain exceptional service.
Call, text or email us today to schedule your FREE consultation and discover how Baywell can save you time, money and stress. Your business deserve the best – don’t settle for less.
Connect With Our Team
How Can We Help?
Have Any Questions About Baywell's Services?
What types of IT support services do you offer?
We offer a wide range of IT support services, including helpdesk support, network maintenance, hardware and software troubleshooting, data backup and recovery, cloud services management, and cybersecurity solutions.
How can you ensure the security of our data and network?
We employ a multi-layered approach to cybersecurity, including firewalls, antivirus software, intrusion detection systems, encryption protocols, regular security audits, employee training on cybersecurity best practices, and proactive threat monitoring and response.
Do you provide compliance support for industry regulations like PCI DSS or HIPAA?
Yes, we offer compliance support tailored to specific industry regulations such as PCI DSS (Payment Card Industry Data Security Standard) for data privacy and HIPAA (Health Insurance Portability and Accountability Act) for healthcare data security. We assist in implementing necessary controls, conducting risk assessments, and assist with your compliance with regulatory requirements.
What is your response time for resolving IT issues or emergencies?
Our response time for resolving IT issues or emergencies depends on the severity of the issue and the service level agreement (SLA) in place. We prioritize critical issues and strive to provide timely resolutions to minimize downtime and disruptions. Typical ticket response time for non-emergency issues (less than 1 hour). All Clients have a direct line to our Engineers for Emergency support for an immediate response.
Can you help with setting up and managing cloud services for our business?
Absolutely, we specialize in setting up and managing cloud services such as Office 365, Google Workspace, AWS, Azure, and more. We ensure seamless integration, data migration, security configurations, and ongoing maintenance of cloud-based solutions.
How do you handle data backup and disaster recovery planning?
We implement robust data backup solutions, including automated backups, off-site storage, versioning, and regular data integrity checks. Additionally, we develop customized disaster recovery plans, conduct automated tests (including simulated boot up of backup image for servers), and provide rapid recovery solutions to minimize data loss and downtime in case of disasters or disruptions. Our advanced backup solutions allows us to restore directly to a cloud infrastructure to ensure continuity of your business while onsite issues get resolved.
What measures do you take to protect against cyber threats like malware and ransomware?
We employ advanced cybersecurity measures, including next-generation firewalls, Zero Trust endpoint protection software, email security solutions, user authentication controls, phishing awareness training, vulnerability assessments, and incident response protocols to detect, prevent, and mitigate cyber threats effectively.
Do you offer employee cybersecurity training programs?
Yes, we provide comprehensive cybersecurity training programs for employees to raise awareness about common cyber threats, phishing attacks, data protection best practices, password hygiene, and safe browsing habits. Educating employees is crucial for enhancing overall cybersecurity posture.
How often do you conduct security assessments and audits?
For Clients on our Enterprise plans with Compliance requirements, we conduct quarterly security assessments, vulnerability scans, penetration testing, and compliance audits to identify potential security risks, gaps in defenses, and areas for improvement. These assessments help us proactively address security vulnerabilities and maintain a secure IT environment.
What is included in your managed IT services packages?
Depending on the plan you choose, our managed IT services packages typically include 24/7 server support, proactive network monitoring, IT infrastructure management, software updates and patches, cybersecurity services, cloud management, data backup and recovery, strategic IT planning, and ongoing technical support tailored to your business needs. All plans include unlimited Email, Telephone and Remote support.