We Help Businesses Thrive with Complete IT, Cybersecurity and Compliance Solutions

Ready to take your business to the next level? Our comprehensive IT services cover everything from helpdesk to cybersecurity to compliance, ensuring your success in today’s digital landscape.

Get Enterprise Level IT Services at a Small Business Budget

We offer sophisticated IT solutions tailored for small businesses at affordable rates, recognizing the universal need for dependable IT support and robust cybersecurity measures in every business.

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Learn About Our Company

A Trusted Partner For All Your Technology Needs

Years of Experience

Expertise and Experience

Reliability and Availability

Scalability and Flexibility

Security and Compliance

Cost-Effectiveness and Value

Baywell opened its doors in 1997 focused on providing advanced computing solutions at an affordable price to businesses of all sizes and industries. We provide unparalleled expertise and experience in diverse computing technologies, ensuring reliable solutions that scale seamlessly with your growth. With a strong focus on cybersecurity and compliance (such as HIPAA, PCI DSS), we guarantee the utmost security for your data and operations while delivering cost-effective solutions that provide tangible value and a competitive edge. Partner with us to experience excellence in IT services, tailored to meet your evolving business needs and drive sustained success.

SPEND LESS GET A WHOLE LOT MORE

ONE PRICE UNLIMITED SUPPORT

Complete IT Support Solutions

Solutions for Your
IT & Cybersecurity Needs

At Baywell, we prioritize service excellence by putting our clients’ needs first and foremost. We believe in delivering value through tailored IT solutions that address your unique business challenges and goals. With a commitment to always providing the best possible solution, we ensure that your technology environment is optimized for success and growth.

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Managed IT Support

Includes helpdesk, on-site support options, proactive monitoring, troubleshooting, and resolving IT issues to ensure smooth operations and minimal downtime for clients.

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Cybersecurity Services

Providing robust cybersecurity solutions such as threat detection, vulnerability assessments, firewall management, antivirus software, and security training to protect clients’ data and systems from cyber threats.
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Cloud Services

Offering cloud-based solutions like cloud storage, backup and recovery, cloud hosting, and cloud migration services to help clients leverage the scalability, flexibility, and cost-efficiency of cloud computing.
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Network Management

Managing and optimizing clients’ network infrastructure, including LAN/WAN setup, network security, VPN management, and network performance monitoring to ensure reliable connectivity and data transfer.

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Data Backup and Disaster Recovery

Implementing backup solutions, data replication, and disaster recovery plans to safeguard clients’ critical data and ensure quick recovery in case of data loss or system failure.
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Managed Endpoint Protection

Providing endpoint protection services such as antivirus software, anti-malware, endpoint encryption, and patch management to secure devices like computers, laptops, and mobile devices.
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Virtual CIO (vCIO) Services

Offering strategic IT leadership and guidance to clients, including IT roadmap development, technology planning, budgeting, and ongoing IT consulting services.
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Unified Communications / VoIP

Providing unified communications solutions, including VoIP telephony, video conferencing, messaging platforms, and collaboration tools to enhance communication and productivity across clients’ organizations.

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Compliance and Regulatory Support

Assisting clients in meeting industry-specific compliance requirements (e.g., HIPAA, PCI DSS) through compliance assessments, policy development, and regulatory compliance monitoring.

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Mobile Device Management (MDM)

Offering MDM solutions to manage and secure mobile devices, applications, and data, including device provisioning, security policies, and remote management.
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Complete IT Support Services

Network and Data Protection, Unified Communications, Compliance and vCIO Services

Our tailored solutions ensure robust security measures, seamless communication platforms, adherence to regulatory requirements, and strategic IT consulting for businesses of all sizes. Trust Baywell’s Managed Services to safeguard your data, streamline communications, maintain compliance, and provide expert virtual CIO guidance for optimizing your IT infrastructure.

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Enterprise Firewalls

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Business Continuity

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Zero Trust Network

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Helpdesk Support

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Zero Trust End Points

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Cloud Services

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Zero Trust Browsing

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Unified Communications

Years in Business

Satisfied Clients

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Clients Renew Their Annual Service Contract

Service Tickets Closed

Complete IT Support

Optimized IT Services for Your Needs

Baywell offers three tiers of services, tailored to meet the diverse needs of our clients, ranging from individual users and small businesses to larger organizations seeking extensive IT support, security, and strategic guidance. Each tier offers services that add value, align with your objectives, technological needs, and budget.

Looking for something unique? No worries. Reach out for a complimentary consultation. We’ll work with you to devise a custom solution that supports your success!

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Starter Plan

Essential IT Support for Home Users and Small Businesses

$79/ Month / Device

NO ONBOARDING FEES

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Managed Endpoint Security

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Advanced Threat Monitoring

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Essential Files Offsite Backup w/Up to 1TB Storage per Workstation

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Windows Security Updates

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3rd Party Software Updates

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Google Workspace Support

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Microsoft 365 Support

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Cybersecurity Training

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Unlimited Email/Phone/Remote Support – Monday through Friday (8AM to 5PM)

Business Plan

Comprehensive IT Solutions for Business Clients

$99/ Month / Device

NO ONBOARDING FEES

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Everything in the Starter Plan

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Vulnerability Management

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Email Protection and Encryption

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Zero Trust Endpoint Protection

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Zero Trust Web Browsing

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Backup and Disaster Recovery for Workstations and Servers

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VPN Setup and Support

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Quarterly Business Reviews

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Microsoft Windows Server Support Optional

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Managed Firewall and Access Points Optional

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Cloud Workstations and Servers Hosting Optional

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Mobile Device Management (MDM) Optional

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VoIP/Unified Communications Services Optional

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24/7 Server Monitoring and Support Available

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Weekend Support Optional

Enterprise Plan

Strategic IT Consulting and Compliance Solutions – This Plan is Required for Cybersecurity Insurance Compliance

$149/ Month / Device

NO ONBOARDING FEES

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Everything in the Business Plan

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Compliance and Audit Solutions Tailored to Regulatory Requirements (e.g., PCI DSS, HIPAA).

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Customized Technology Roadmaps Aligned with Business Objectives and Growth Initiatives

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Dedicated Virtual Chief Information Officer (vCIO) Services for IT Strategy Development and Planning.

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Weekend Support Included

Let’s Work together

Want to Experience Our Services First Hand? Get a Free 15-days Trial for Up to 5 Workstations Plus a Comprehensive Network Evaluation.

Experience the power of optimized IT solutions with our exclusive offer: a FREE 15-day trial coupled with a comprehensive network evaluation! Unlock unparalleled efficiency, security, and performance for your business without any commitments. Don’t miss this opportunity to revolutionize your IT infrastructure and take your business to new heights. Sign up now and see the difference firsthand!

How Can We Help?

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Frequently Asked Questions

Have Any Questions About Baywell's Services?

What types of IT support services do you offer?

We offer a wide range of IT support services, including helpdesk support, network maintenance, hardware and software troubleshooting, data backup and recovery, cloud services management, and cybersecurity solutions.

How can you ensure the security of our data and network?

We employ a multi-layered approach to cybersecurity, including firewalls, antivirus software, intrusion detection systems, encryption protocols, regular security audits, employee training on cybersecurity best practices, and proactive threat monitoring and response.

Do you provide compliance support for industry regulations like PCI DSS or HIPAA?

Yes, we offer compliance support tailored to specific industry regulations such as PCI DSS (Payment Card Industry Data Security Standard) for data privacy and HIPAA (Health Insurance Portability and Accountability Act) for healthcare data security. We assist in implementing necessary controls, conducting risk assessments, and assist with your compliance with regulatory requirements.

What is your response time for resolving IT issues or emergencies?

Our response time for resolving IT issues or emergencies depends on the severity of the issue and the service level agreement (SLA) in place. We prioritize critical issues and strive to provide timely resolutions to minimize downtime and disruptions. Typical ticket response time for non-emergency issues (less than 1 hour). All Clients have a direct line to our Engineers for Emergency support for an immediate response.

Can you help with setting up and managing cloud services for our business?

Absolutely, we specialize in setting up and managing cloud services such as Office 365, Google Workspace, AWS, Azure, and more. We ensure seamless integration, data migration, security configurations, and ongoing maintenance of cloud-based solutions.

How do you handle data backup and disaster recovery planning?

We implement robust data backup solutions, including automated backups, off-site storage, versioning, and regular data integrity checks. Additionally, we develop customized disaster recovery plans, conduct automated tests (including simulated boot up of backup image for servers), and provide rapid recovery solutions to minimize data loss and downtime in case of disasters or disruptions. Our advanced backup solutions allows us to restore directly to a cloud infrastructure to ensure continuity of your business while onsite issues get resolved.

What measures do you take to protect against cyber threats like malware and ransomware?

We employ advanced cybersecurity measures, including next-generation firewalls, Zero Trust endpoint protection software, email security solutions, user authentication controls, phishing awareness training, vulnerability assessments, and incident response protocols to detect, prevent, and mitigate cyber threats effectively.

Do you offer employee cybersecurity training programs?

Yes, we provide comprehensive cybersecurity training programs for employees to raise awareness about common cyber threats, phishing attacks, data protection best practices, password hygiene, and safe browsing habits. Educating employees is crucial for enhancing overall cybersecurity posture.

How often do you conduct security assessments and audits?

For Clients on our Enterprise plans with Compliance requirements, we conduct quarterly security assessments, vulnerability scans, penetration testing, and compliance audits to identify potential security risks, gaps in defenses, and areas for improvement. These assessments help us proactively address security vulnerabilities and maintain a secure IT environment.

What is included in your managed IT services packages?

Depending on the plan you choose, our managed IT services packages typically include 24/7 server support, proactive network monitoring, IT infrastructure management, software updates and patches, cybersecurity services, cloud management, data backup and recovery, strategic IT planning, and ongoing technical support tailored to your business needs. All plans include unlimited Email, Telephone and Remote support.